Returns & Exchanges
At Zee.Dog, we want you and your pet to be completely satisfied with your purchase. If the fit isn't right or you've changed your mind, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Ensure all products are in their original, unused condition with tags attached, and place them securely in the original packaging.
Ship It Back
Print the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing